Deep Cleaning Service

Recommended for:
Homes, condos, or properties that receive occasional cleaning but need a deeper level of cleanliness than regular basic cleaning.

Our professional team of 2–3 cleaners will arrive with standard cleaning supplies to ensure thorough and efficient service.

Service Coverage:

• Cleaning inside the property and on the balcony only
   
• ❌ Does not include exterior window cleaning, especially in high-risk or dangerous areas
   
• ❌ Does not include areas higher than 2 meters
   

Service Details:

• Uses basic, safe cleaning solutions
   
• No use of machines such as floor scrubbers or water extractors
   

Level of Cleanliness:
More thorough than standard cleaning
But not as intensive as a Big Cleaning service

Detailed Condo Cleaning Service

Team:

• A professional team of 2–3 cleaners works together for efficient and thorough cleaning
   

Areas Covered:

• Inside the condo unit
   
• Balcony
   
• Designated trash disposal areas within the condo
   

General Cleaning Tasks:

• Dusting, sweeping, wiping, and mopping all corners thoroughly
   
• Removing cobwebs from various spots
   
• Cleaning under beds, sofas, chairs, and tables
   
• Wiping window sills and surfaces
   
• Organizing and cleaning items on the dressing table
   
• Taking out trash to the designated disposal points
   

Bathroom Cleaning:

• Scrubbing and removing stains
   
• Cleaning mirrors and bathroom surfaces
   
• Organizing bathroom toiletries neatly
   

Kitchen and Dining Area Cleaning:

• Removing grease and stains from the stove and cooking areas
   
• Washing and drying dishes, glasses, cutlery, and food containers
   
• Organizing condiments, cookware, and tableware
   
• Wiping and cleaning appliances such as TV, refrigerator, microwave, oven, rice cooker, and electric kettle
   

Furniture Cleaning:

• Cleaning cabinets, beds, and other furniture in the room
   
• Organizing items neatly and appropriately

Service Terms and Conditions

• Customers must inspect the site with the cleaning team both before and after the service.
   
• One booking covers one room only; combining multiple rooms in a single booking is not allowed.
   
• If any issues are found before signing off the service, customers can request immediate corrections from the team.
   
• Once the inspection confirms no damages, customers must sign off to confirm completion of the service.
   
• Services for condos with two or more floors are not available under this package and must be booked as Big Cleaning.
   
• The service does not include the use of floor polishing machines.
   
• Deep stains caused by animal waste cannot be cleaned.
   
• The team cannot repair plumbing, electrical issues, or pre-existing damages.
   
• Service is limited to small and medium-sized condos only.
   
• For areas above ground level, customers must provide a chair or ladder for the team’s use; the height limit is 3 meters.
   

Refund Policy

• Bank Transfer: Refunds will be processed within 14–20 business days (excluding weekends and public holidays).
   
• Credit Card Refunds: Refunds will be processed within 30–60 business days or the next billing cycle, depending on the customer’s bank.
   
• Debit Card Refunds: Refunds will be processed within 45–60 business days or as per the customer’s bank policy.
   

Cancellation and Rescheduling Policy

1. Cancellation:

• More than 24 hours’ notice: 5% cancellation fee.
   
• More than 12 hours but less than 24 hours’ notice: 50% cancellation fee.
   
• Less than 12 hours’ notice: No refund and full service fee charged.
   

2. Rescheduling:

• More than 24 hours’ notice: Free rescheduling.
   
• More than 12 hours but less than 24 hours’ notice: 200 THB rescheduling fee per request.
   
• Less than 12 hours’ notice: No rescheduling allowed and full service fee charged.
   

In Case of No Available Service Provider

Customers may contact the team via Line @seekster to:

1. Request a full refund if payment has already been made.
    
2. Reschedule the service appointment.
    

For more information, please contact Customer Service via Line @seekster

In a case that provider causes any damages during service

🔉 Insurance coverage for damages up to 20,000 baht.

🔉 In the case of damages due to the action of providers, customer must inform our Customer Service via Line: @seekster within 24 hours.

The customer must prepare the damage-claim documents as follows:

1. Receipt of damaged items or evidence that shows the value of the damaged item. 

2. Photo(s) of damaged items caused by providers.

Valuable items missing

Please keep all your valuable items hidden. Seekster has a policy to background-check all of the providers before onboarding them on our system. Seekster will not be held accountable for any losses of customer's valuable items in any cases.

No additional charge

• Nonthaburi
• Pathum Thani
• Samut Prakan
• Nakhon Pathom (only in Phutthamonthon District)
• Samut Sakhon (only in certain sub-districts of Krathum Baen and Bang Nam Jued)
• Pathum Thani (excluding Lat Lum Kaeo and Nong Suea)

฿1,500 additional charge

• Pathum Thani: Only in Lat Lum Kaeo and Nong Suea.
• Samut Songkhram: Only in Om Noi, Krathum Baen, and Maha Chai.
• Nakhon Pathom: Only in Sam Phran.
• Ayutthaya: Only in Bang Pa-in, Wang Noi, Lat Bua Luang, Mueang, and Sena.
• Chachoengsao: Only in Bang Pakong.